Part of Acuna GRC core

Integrations and API

Evidence from the tools you already use.

GRC integrations that keep your evidence current. Integrations connect Acuna GRC to the tools your company already uses, so numbers and tasks update by themselves instead of being typed in. 100+ connectors feed your KPIs and controls, tasks sync both ways with Jira and ServiceNow, and an API with webhooks covers the rest.

  • 35+ years of experience
  • 50+ frameworks
  • ISO 27001 certified

The problem

Why does evidence collection eat audit season? Someone types it all in.

The numbers an auditor asks for already sit in your identity, device and cloud tools, and the fixes sit in your ticketing tool. Without a connection, someone screenshots, copies and chases them every quarter.

  • Every quarter we screenshot dashboards for the auditor.

    Fix: connectors record KPI measurements and control results every 4 hours.

  • Tasks live in Jira. Compliance lives somewhere else.

    Fix: close the ticket and the task closes; create a task and a ticket appears.

  • Our CMDB and our GRC tool never agree.

    Fix: a scheduled import matches on External ID, and Preview shows what will change first.

How integrations work

How do GRC integrations work in Acuna GRC? Connect once, then it runs.

An administrator adds connectors under Admin → Integrations, and each one feeds KPIs and controls on a schedule. Tasks sync with your ticketing tool, and the API, webhooks and scheduled imports connect your own systems.

01 · Connectors

How do you collect compliance evidence automatically?

Add connector walks you through four steps: Choose the service, Connect it, What it feeds and Turn on. Each connector suggests its own KPIs and controls, ticked by default. The first sync runs when you turn it on, then every 4 hours: a KPI records a measurement when the value changed, and a control records a pass or fail that updates its health and moves its next due date.

  • Suggested KPIs and controls
  • Every 4 hours
  • Microsoft app access

With Microsoft app access, a Microsoft connector signs in as the Acuna app instead of as a person, so a sync does not stop when that person leaves. A Global Administrator approves it once, read-only.

KPIs and their measurements in Assure →
02 · Two-way task sync

Does the GRC tool sync tasks with Jira or ServiceNow both ways?

Yes. Close the ticket and the task closes; create a task and a ticket appears. Title, description, status, assignee and due date sync. On Map tasks you map statuses both ways and choose, for each field, which side wins a conflict. It runs every 15 minutes, or at once with Sync now.

  • Jira
  • ServiceNow
  • Every 15 minutes

Comments, attachments and work logs do not sync. Cloud versions only. Nothing goes out until an admin picks a scope, and closed and recurring tasks are never sent.

Tasks and treatment plans in Operate →
03 · API v1

Is there a GRC API, and what can it do?

Yes. API v1 creates and updates tasks, controls, KPIs, assets and third parties under the same access rules as the app, and reads risks. Each key has a None, Read or Write choice per object type. Sync a record by its id in your system in one call, and use the change feed to catch up on what changed since a given time.

  • Scoped keys
  • Test Connection, Rotate Key, Revoke Key
  • Change feed

API Keys, Webhooks and Scheduled imports appear once the API is enabled for your organization: ask Acuna. Every change a key makes is in the audit log as API: key name.

Request more information →
04 · Webhooks

Can our systems react when something changes in the GRC tool?

Yes, with signed webhooks. Your endpoint receives a POST with the full record when a task, control, KPI, risk, asset or third party is created, updated or deleted. Each endpoint runs through an API key and receives only the records that key may read.

  • Signed with a secret shown once
  • Recipes in Node.js and Python
  • 30-day delivery log

Failed deliveries are retried, then offered for Redeliver. Send test posts a ping at once.

05 · Scheduled imports

Can our CMDB keep assets and suppliers current in the GRC tool?

Yes. Your CMDB, procurement or ticketing tool pushes a CSV of assets, third parties or tasks to a push address, as often as it likes. Rows are matched on an External ID column, and Preview shows what a run would create, update or leave unchanged before anything is written.

  • An empty cell never clears a value
  • A missing row never deletes a record
  • View runs
Imported third parties are managed in TPRM →
06 · Teams and Slack summaries

Can we get a daily compliance summary in Teams or Slack?

Yes, as daily summaries: a post to a Microsoft Teams channel or a Slack channel with counts and a Review in Acuna link, and a daily Slack direct message to each person with their own items. They are summaries, not a two-way sync: nothing in Teams or Slack acts on Acuna data, and every link opens Acuna GRC with the usual sign-in.

  • Teams channel
  • Slack channel
  • Slack direct messages

Off until an administrator turns it on under Admin → Notifications. Titles are included only if they choose Include titles.

3x

more productive: controls are checked automatically, so fixes start soonerMeasured across Acuna GRC customers.

Aiko and your integrations

How do integrations help the AI? They give Aiko evidence to cite.

Connector-fed KPIs and control executions are the evidence Aiko cites when it checks a risk score. Ask "Does RISK-004 still match its evidence?" and Aiko gathers the last control executions and the KPIs against target, each with its source and date.

You set the paceSuggest onlyAsk me firstdefaultDo it and tell meSome things always ask first, and every step goes into the Activity log. How Aiko works

Swiss experts

What if the connector we need is missing? We build it.

Missing a connector? We build it, designed around your setup. Done with you: in Program setup in Acuna GRC, our Swiss experts help you choose the connectors and the KPIs they feed.

  • Jean-Emmanuel Rodriguez

    Cybersecurity governance expert

    Jean-Emmanuel Rodriguez

    Compliance technology integration
  • Alexis Hirschhorn

    CEO of Acuna

    Alexis Hirschhorn

    Cloud security
  • Bénédicte Sévin

    GRC Consulting team leader

    Bénédicte Sévin

    Program setup
  1. Do it yourself

    You run the program in Acuna GRC, with Aiko.

  2. Done with youOn Integrations

    Guidance, reviews and audit preparation with your team.

  3. Done for you

    Our experts run it. You review.

Connectors

Which tools does Acuna GRC connect to? 100+ connectors.

Identity, endpoint, cloud, code, backup and people tools feed KPIs and controls, scanners feed vulnerable items, and ticketing tools keep tasks in step. Here they are, by the categories the app uses.

Identity

  • Microsoft Entra ID
  • Microsoft Entra Access Reviews
  • AWS IAM
  • Okta
  • Google Workspace
  • JumpCloud

Endpoint

  • Microsoft Intune
  • Microsoft Defender Incidents
  • Microsoft Defender Alerts
  • Microsoft Sentinel
  • CrowdStrike Falcon
  • Sophos Central
  • Jamf Pro
  • Iru (formerly Kandji)

Cloud posture

  • Microsoft Secure Score
  • Microsoft 365
  • Azure Defender for Cloud
  • Azure Policy Compliance
  • Azure Activity Log
  • AWS Security Hub
  • AWS GuardDuty
  • AWS Config
  • Google Cloud
  • Scaleway

Code

  • GitHub Dependabot
  • GitHub Repository Security
  • GitLab
  • Azure DevOps

Backup

  • Acronis Cyber Protect Cloud

People

  • BambooHR
  • HiBob
  • Personio
  • KnowBe4
  • SoSafe
  • OutThink

Vulnerability scanners

  • Tenable Vulnerability Management
  • Qualys VMDR
  • Rapid7 InsightVM

Tickets and tasks

  • Jira
  • ServiceNow
  • 100+ connectors in all

Missing a connector? We build it.

FAQ

What else do people ask about GRC integrations?

Do comments and attachments sync with Jira or ServiceNow?

No. Title, description, status, assignee and due date sync. Comments, attachments and work logs do not.

Does task sync work with on-premises Jira or ServiceNow?

No. Task sync works with the cloud versions only.

What happens if the person who connected Microsoft leaves?

With Microsoft app access, nothing stops. The connector signs in as the Acuna app instead of as a person, approved once by a Global Administrator, read-only.

Does removing a connector delete our KPIs?

No. Removing a link never deletes the KPI or control it fed.

Where do we see what ran?

On the Activity Logs tab: every sync and API call, with its status, duration and records affected.

Why can we not see API Keys, Webhooks or Scheduled imports?

Those tabs appear once the API is enabled for your organization: ask Acuna to enable it. Connectors, task sync and the activity log are there for every organization.

Can we import data once, by hand?

Yes. Admin → Data Import brings in a CSV or Excel file of assets, risks, third parties, staff, documents and more, with column mapping and validation before anything is created.

Is Integrations and API an add-on, and where is our data hosted?

It is part of Acuna GRC core, set up by your administrator. Your data is hosted in Switzerland, the EU or the US.

Start with one step.

Tell us which tools you run. We'll show you the connectors that fit, the KPIs they feed and a task syncing with Jira.

Hosted in Switzerland, the EU or the US